
Contact Arpi
For artwork inquiries, commissions, exhibitions, collaborations or studio visits, I'd love to hear from you.
Email me!
Do you have a question not covered in the FAQs?
Email me at hello@arpikrikorian.com or use the contact form below!
FAQs
Shipping & Delivery
How much does shipping cost?
Shipping rates are calculated at checkout.
Shipping is calculated by weight, dimensions and where it will be shipped to. Shipping company options are offered at checkout.
How soon will my order arrive?
Every original painting is carefully packaged and shipped from my California studio with the same care and attention that went into creating it.
Most orders ship within 3–7 business days. If your painting was recently completed, please allow an additional 2–3 weeks for drying and varnishing so it can arrive safely and in beautiful condition.
Do you ship internationally?
I am happy to ship internationally.
If you live outside the United States, please contact me with your exact mailing address and the product you’d like to order and I will quote you the shipping charges.
Any customs duties, conversion rates, taxes or local delivery charges will be the responsibility of the purchaser.
Orders
What payment methods do you accept?
Visa, MasterCard, American Express, Discover and PayPal are all accepted. Only one credit card may be applied per order. Your card will be charged at the time your order is placed. All pricing is listed in USD.
Why is my card being declined when I try to place an order?
The billing address you are using may not match the billing address tied to your card. Please be sure to check that the billing address is correct and try again. If you are still experiencing problems, you may wish to contact the issuing bank of your credit card regarding this matter.
Is sales tax added to my order?
Sales tax will be applicable to all sales sent within the state of California.
Sales tax is based on the shipping destination.
What is your refund policy?
My hope is that each painting finds the home it was meant for and becomes a meaningful part of your everyday life.
Because purchasing original artwork online is a personal decision, I encourage you to reach out with any questions before purchasing. I'm always happy to provide additional photos, videos, or help you visualize a piece in your space.
If, however, your original artwork does not feel right once it arrives, you may request a return within 14 days of delivery.
To be eligible for a refund:
The artwork must be returned in its original condition.
The artwork must be returned in its original packaging, or equivalent professional packaging.
The collector is responsible for return shipping and insurance.
Original shipping charges are non-refundable.
Once the artwork has been received and inspected, a refund will be issued to the original payment method.
Because limited-edition prints are produced specifically for each order, all print sales are final unless the artwork arrives damaged or incorrect.
All commissioned and custom artwork sales are final and non-refundable.
If your artwork arrives damaged, please contact me within 48 hours of delivery and include photographs of the artwork and packaging so I can work with you to resolve the issue as quickly as possible.
Do you offer exchanges?
I do not offer exchanges at this time, but I will always try to be as accommodating as possible. Please feel free to contact me hello@arpikrikorian.com.
How do I know if my order has been confirmed?
Order confirmations are sent immediately as soon as the payment is completed. Unfortunately, confirmation e-mails sometimes get stuck in certain e-mail provider’s spam filters. Please add hello@arpikrikorian.com to your list of safe contacts and be sure to check your spam folder just in case. If you do not receive a confirmation e-mail, please reach out to me at hello@arpikrikorian.com to confirm your order.
How can I cancel or modify my order?
If an order is placed after 7:00 pm Pacific time, you may cancel or modify before 9:00 am the next morning by emailing me at hello@arpikrikorian.com.
If you place an order between 9:00 am to 7:00 pm, please contact me as soon as possible the same day at hello@arpikrikorian.com. If the order has not been fulfilled yet, I can accommodate changes or cancellations.
Help! My order hasn’t arrived.
If you have a package that was marked as delivered but you have not yet received it, I ask you to take the following steps:
Check with your neighbors or front office (if applicable) to see if the package was left there.
Reach out to your local post office or FedEx facility.
Contact me at hello@arpikrikorian.com and include your order number.
Please report your lost or stolen shipment within 7 days of the marked delivery date. If an order is lost after being shipped to a third party mail forwarding facility, I am unable to assume responsibility of the package once it is marked as delivered. Once an international shipment has been marked as delivered, I am no longer responsible for the particular package.
Please note, Arpi Krikorian is not responsible for refunding or reshipping lost orders due to an incorrect address at checkout.
Are you interested in purchasing a painting and want a private studio tour?
Email me for an appointment to view my collection located in Pasadena, California.
Feature Arpi & Licensing
Can I license your artwork?
I am currently seeking licensing opportunities with companies who share a mutual vision. If you manufacture a product you think my artwork will enhance, please contact me to discuss a possible licensing agreement.
Can I feature you and your artwork on my blog or at an event?
Please reach out to me via email: hello@arpikrikorian.com to discuss featuring my artwork.
If you would like to share my art on your blog, please do so from my website, Facebook or Instagram page and add the proper credit. I would greatly appreciate that and be humbled by it.
Here’s how I would like the credit to appear at the top of your post (not bottom please) in addition to being tagged on that specific social media’s platform: Art by Arpi Krikorian www.arpikrikorian.com
About Arpi
What made you decide to become an artist?
The feeling you get when a painting starts to paint itself, is addictive, to say the least. My cheeks get red, my heart starts to pound, yeah it sounds like love. So to answer your question, it was love.
What materials do you use?
When I’m creating fine art, I use everything from oil paint, oil sticks, acrylic, gouache, watercolor, gelatos and mixed media collage; whatever that piece calls for.
What advice can you give someone just starting out?
80% is good enough! I heard this quote from one of my favorite authors Elizabeth Gilbert and it’s been life changing. What it means is just show up and get it done without waiting for perfection.
Practice, practice, practice and bravely put yourself out there. Post your work, show your friends. They will become your number one supporters. That alone will be enough to grow your wings.
